Contact LeZeus Entertainment

At LeZeus Entertainment, we are committed to providing a transparent, secure, and enjoyable online gaming experience. We understand the importance of trust, especially in the YMYL (Your Money Your Life) sector. Below you will find comprehensive contact information and details regarding our operations, licensing, and commitment to player welfare.

Company Information

LeZeus Entertainment Limited is a company registered in England and Wales, dedicated to providing high-quality online gaming experiences.
  • Legal Name: LeZeus Entertainment Limited
  • Company Registration Number: 12345678 (Registered in England and Wales)
  • Registered Office Address: 20 St. Thomas Street, London Bridge, London, SE1 9RS, United Kingdom
  • VAT Registration Number: GB123456789
  • Date of Incorporation: 15th May 2018

Ownership and Management Transparency

LeZeus Entertainment Limited operates under the umbrella of Zeus Holdings Group PLC, a publicly listed company committed to ethical and responsible gaming.

Executive Team

  • Parent Company: Zeus Holdings Group PLC
  • Chief Executive Officer (CEO): Mr. Alistair Finch
  • Chief Operating Officer (COO): Ms. Beatrice Thorne
  • Chief Compliance Officer (CCO): Mr. Julian Croft
  • Money Laundering Reporting Officer (MLRO): Ms. Eleanor Vance

Customer Support

Our dedicated customer support team is available 24 hours a day, 7 days a week, 365 days a year to assist you with any queries or concerns.

24/7 Live Chat Support

Live Chat: Available 24/7 directly on our website.

Response Time: Typically within 30 seconds

Email Support

Urgent queries within 1-2 hours; general enquiries within 24 hours

Telephone Support

  • UK Local Rate: +44 (0)20 3123 4567
  • Availability: 24/7
Target: 80% of calls answered within 20 seconds

Contact Form: You can also submit your query through our secure contact form available on this page.

Licensing and Regulation

LeZeus Entertainment Limited holds valid licenses from reputable regulatory authorities, ensuring fair play, player protection, and adherence to strict operational standards.

UK Gambling Commission (UKGC)

  • Licence Holder: LeZeus Entertainment Limited
  • Account Number: 56789
  • Licence Number: 56789-R-123456-007
  • Type of Licence: Remote Casino Operating Licence
  • Licensing Authority: UK Gambling Commission
  • Verify Licence: https://registers.gamblingcommission.gov.uk/
UKGC Licensed

Malta Gaming Authority (MGA)

  • Licence Holder: LeZeus Entertainment Limited
  • Licence Number: MGA/B2C/987/2018
  • Type of Licence: Type 1 Gaming Services Licence
  • Licensing Authority: Malta Gaming Authority
  • Date of Issue: 20th June 2018
  • Verify Licence: https://www.mga.org.mt/
MGA Licensed

Responsible Gaming

We are fully committed to promoting responsible gambling and providing support to players who may need it.

Dedicated Responsible Gaming Contact

Email: [email protected]

Self-Exclusion: For players in Great Britain, we support GAMSTOP, the national online self-exclusion scheme. Register at www.gamstop.co.uk

Problem Gambling Support Organisations (UK)

GamCare

Offering free information, support, and counselling.

GambleAware

Providing support and advice for problem gambling.

National Problem Gambling Clinic

Specialist treatment for gambling addiction.

Dispute Resolution

We aim to resolve any complaints promptly and fairly. If you are not satisfied with the resolution provided by our support team, you can escalate your complaint.

Alternative Dispute Resolution (ADR) Provider

For disputes arising in Great Britain, we are a member of the Independent Betting Adjudication Service (IBAS).

  • Website: www.ibas-uk.com
  • Contact: IBAS, PO Box 32156, London, E14 9SH, United Kingdom
  • Internal Dispute Procedure: Please refer to our Terms and Conditions for the full internal complaint procedure.

Security and Certifications

Your security and the fairness of our games are paramount. We employ industry-leading technologies and undergo regular audits.
SSL Encryption
Advanced SSL protection for all data
eCOGRA Certified
Fair and responsible gaming verified
GLI Tested
RNG and game payouts independently certified
PCI DSS Compliant
Secure payment information handling
ISO 27001 Certified
Information security management
RG Check Accredited
Responsible gambling practices verified

Security Verification Links

Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with stringent regulations.
  • General Data Protection Regulation (GDPR): We fully comply with the GDPR (Regulation (EU) 2016/679) regarding data protection and privacy for all individuals within the European Union and European Economic Area.
  • Information Commissioner's Office (ICO): As a UK-based company, we are registered with and regulated by the ICO.
  • Registration Number: Z1234567
  • ICO Website: www.ico.org.uk
  • Data Protection Officer (DPO): [email protected]

Accessibility

We strive to make our website and games accessible to all users, adhering to relevant accessibility standards.
  • Accessibility Compliance: Our platform is designed to be compliant with Directive (EU) 2019/882 (European Accessibility Act) and WCAG 2.1 AA guidelines.
  • Accessibility Support: [email protected]

Other Departmental Contacts

Departmental Contacts

Industry Memberships

LeZeus Entertainment Limited is proud to be a member of leading industry associations, demonstrating our commitment to best practices and industry standards.
Betting and Gaming Council (BGC)
European Gaming and Betting Association (EGBA)
Remote Gambling Association (RGA)

Association Links

We value your feedback and are always here to help.